FAQ

Wager Street Casino offers new players a generous welcome bonus of 100% match up to $500 on their first deposit. This means if you deposit $500, you'll receive an additional $500 in bonus funds, giving you $1,000 to play with right from the start.To claim this bonus, simply make your first deposit after creating an account. The minimum deposit required to qualify for the welcome bonus is typically $20, but always check the current terms and conditions for the most up-to-date information.The welcome bonus comes with wagering requirements that must be completed before you can withdraw any winnings generated from the bonus funds. Our bonus terms and specific game contributions to wagering requirements can be found in the promotions section of our website. Remember that this welcome offer is available only once per player, IP address, and household.

Wager Street Casino embraces the cryptocurrency revolution by accepting a wide range of digital currencies. We currently support Bitcoin (BTC), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Tether (USDT), and Tron (TRX) for both deposits and withdrawals.Using cryptocurrency at our casino offers several advantages including faster transaction processing, enhanced privacy, and in many cases, higher deposit and withdrawal limits compared to traditional payment methods. There are typically no transaction fees charged by Wager Street Casino for crypto payments, although network fees may apply.To make a cryptocurrency deposit, simply visit the cashier section, select your preferred cryptocurrency, and follow the instructions to transfer funds from your wallet to our casino. Our system will automatically convert your deposit to USD for gameplay. When withdrawing, you can choose to receive your winnings in cryptocurrency, which will be converted from USD at the current exchange rate.

Wager Street Casino offers an extensive collection of games powered by leading software providers including Betsoft and Mobilots. Our game library features hundreds of titles across various categories to suit every player's preferences.Slot enthusiasts can enjoy a wide range of video slots, classic slots, and progressive jackpot slots with various themes and features. Popular titles include Betsoft's "Sugar Pop," "The Slotfather," and "Good Girl Bad Girl."Table game players will find multiple variations of blackjack, roulette, baccarat, and poker. We also offer video poker games in several variants, such as Jacks or Better, Deuces Wild, and Joker Poker.For a more immersive experience, our live dealer section provides real-time gaming with professional dealers streaming from specialized studios. These games include live blackjack, roulette, baccarat, and various poker games. All our games are regularly tested for fairness, ensuring random outcomes and honest gameplay. New games are added frequently, so there's always something fresh to explore.

Yes, Wager Street Casino is fully optimized for mobile play. Our mobile-responsive website adapts perfectly to any screen size, allowing you to enjoy your favorite casino games on smartphones and tablets running iOS, Android, or any other operating system with a modern web browser.There's no need to download any apps—simply visit our website using your mobile device's browser. The mobile version offers the same features as our desktop site, including account management, deposits and withdrawals, claiming bonuses, and playing games. Our mobile platform supports all the games from our providers Betsoft and Mobilots that are designed with mobile compatibility in mind.The user interface is intuitive and touch-friendly, with easy navigation and quick loading times. You can play in both portrait and landscape modes, depending on your preference and the specific game requirements. Whether you're commuting, waiting in line, or relaxing at home, Wager Street Casino's mobile platform ensures you never miss out on the action or any exciting promotions.

Wager Street Casino rewards loyal players through our comprehensive five-tier loyalty program. As soon as you start playing with real money, you'll automatically be enrolled in the program and begin at the Bronze level. As you continue to play, you'll earn loyalty points that help you progress through Silver, Gold, and ultimately to the prestigious Platinum level.Each tier offers increasingly valuable benefits, including:Rakeback percentages that increase with each levelMonthly loyalty bonusesSpecial level-up bonuses when you reach a new tierDedicated host/manager for higher-level playersExclusive reload bonus offersThe points are earned based on your real-money wagers across all games, though contribution rates may vary by game type. Your loyalty level is reviewed monthly, and you'll need to maintain a certain level of activity to retain your tier status.Higher loyalty tiers also enjoy faster withdrawal processing times, higher withdrawal limits, personalized promotions, and exclusive access to special tournaments and events. Check the Promotions section of our website for the current point requirements for each tier and the specific benefits they offer.

Wagering requirements at Wager Street Casino are the number of times you must play through a bonus amount before you can withdraw any winnings associated with that bonus. For our standard 100% up to $500 welcome bonus, the wagering requirement is typically 35x the bonus amount.For example, if you receive a $100 bonus, you would need to place bets totaling $3,500 (35 x $100) before the bonus funds and any associated winnings become withdrawable as real money. It's important to note that different games contribute differently toward meeting these requirements:Slots usually contribute 100% of your wagerTable games like blackjack and roulette typically contribute between 10-20%Video poker might contribute around 20%Some games may not contribute at allThere's usually a time limit (often 30 days) to meet the wagering requirements, after which any unused bonus funds and related winnings may be forfeited. Maximum bet limits often apply while playing with bonus funds, typically around $5 per spin or hand.Always check the specific terms and conditions of each promotion, as requirements may vary between different bonus offers. The full details can be found in our Promotions section or by contacting customer support.

At Wager Street Casino, we are committed to providing a fair and transparent gaming environment. All our games are powered by random number generators (RNGs) that ensure completely random and unbiased outcomes for every spin, card dealt, or dice rolled. These RNGs are regularly tested and certified by independent third-party auditing firms.We exclusively partner with reputable software providers like Betsoft and Mobilots, who have established track records for fair gaming practices and are licensed by recognized regulatory authorities. These providers undergo rigorous testing to ensure their games meet industry standards for fairness and randomness.Our theoretical return to player (RTP) percentages are published for all games, giving you clear information about the expected long-term payout rates. These typically range from 94% to 98% depending on the specific game. Additionally, we maintain transparent policies regarding all aspects of gameplay, bonuses, and transactions, which are readily available in our terms and conditions.We also implement responsible gambling tools to help players maintain control over their gaming activities, including deposit limits, self-exclusion options, and reality checks. Our commitment to fair gaming is a cornerstone of our operation and essential to maintaining the trust of our player community.

Wager Street Casino requires verification documents as part of our Know Your Customer (KYC) process, which helps prevent fraud and ensure compliance with regulatory requirements. You'll typically need to complete verification before your first withdrawal or when reaching certain deposit thresholds.The standard documents required include:Proof of Identity: A clear copy of a government-issued photo ID such as a passport, driver's license, or national ID card. The document must be valid and show your full name, date of birth, and photograph.Proof of Address: A recent utility bill, bank statement, or official government letter dated within the last three months that clearly shows your name and current residential address.Proof of Payment Method: If you're using a credit/debit card, we may require a photo of the card showing the first six and last four digits (other numbers should be covered for security). For e-wallets or cryptocurrencies, we may request screenshots verifying ownership.All documents should be in color, clearly legible, and unaltered. You can upload these documents through your account portal in the "Verification" section. Our security team reviews all submissions within 24-48 hours, and you'll be notified once your account is fully verified. Rest assured that all personal information is handled with strict confidentiality and protected by advanced encryption technology.

Wager Street Casino is deeply committed to promoting responsible gambling. We believe that gambling should always be an entertaining leisure activity, not a way to make money or escape problems. To help our players maintain healthy gambling habits, we offer several tools and resources:We provide deposit limits that allow you to control how much you can deposit daily, weekly, or monthly. You can also set session time limits to manage how long you play in a single sitting. Our platform includes reality checks that provide periodic notifications about your playing time and activity.For players who need a temporary break, we offer self-exclusion options ranging from 24 hours to permanent exclusion. During this period, you won't be able to access your account or receive marketing communications from us. We also provide a self-assessment test to help you evaluate your gambling behavior and recognize potential signs of problem gambling.Our customer support team is trained to identify and assist players showing signs of gambling-related problems, providing information about professional help resources. We work with recognized responsible gambling organizations and provide links to support services like Gamblers Anonymous and GamCare on our website.We're committed to creating a safe gaming environment where players can enjoy our services responsibly. If you ever feel that gambling is becoming problematic, we encourage you to use these tools or contact our support team for assistance.